I’ll share my biggest secret with you… I love The Godfather trilogy. And I’m not the only one who loves The Godfather movie trilogy. According to IMDB it’s the best movie of all time! So what did this movie (that was created in 1972, when there was no internet, no web hosting service, no Myspace or Digg) teach me about web hosting? It taught me four important things:

1. Trust

If you can’t trust your business partner, than your business won’t work.

What does it mean? If you can’t trust in the hosting company that hosts your money making websites, because you think it’s not a reliable company, and the only reason you stay with them is the fact that their hosting service is cheap, than you should move your sites to another web host.

2. Loyalty & Betrayal

If a mobster is not loyal to his “family”, because he doesn’t agree with the decisions of the Godfather, than he’ll end up in a body bag.

If your web hoster doesn’t provide what it has promised you before, then move your sites to another company without any hesitation. You know, it’s all about making money, and moving your sites to another company is not an emotional but a financial decision. In this case, the hosting company is the betrayer and not you.

3. Solving problems

If a mobster has a problem with somebody, he can either talk to him, or kill him -ooor kill him and talk to him after that-.

It’s free to ask help from the support of a hosting company, so feel free to ask. You’re the customer and they’re the seller, it’s their obligation to help you. If they don’t help you, than read ‘lesson no. 4′.

4. The head of a horse on the bed

In the movie, a producer doesn’t want to do what the Godfather tells him to do, so one day he wakes up, and he finds the head of his dead horse on his bed right in front of him.

I love animals, so I wouldn’t suggest you to kill a horse and put it’s head on the bed of a CEO. Instead you can write a nice, detailed article about your problems with XY hosting company, and you can post it on a forum like Webhostingtalk.com. Maybe an employee of XY company will read your article and he/she will try to solve your problem, or you’ll find another, reliable hosting company.

I hope you found this post useful, and if you haven’t seen The Godfather yet, than I suggest you to buy it on DVD.

written by Jeremy \\ tags: fun, hosting tutorial, lesson, story, web hosting

I collected these ads because I wanted to show you, that designers at hosting companies can create really cool, and ugly banners too. The problem is that many of the webmasters are lazy, and they think it doesn’t matter which banner they put on their site because: “The reliability of a hosting company is more important, than the design of their ads”. That’s true, but if a hosting company offers only ugly banners to it’s affiliates, and the affiliates use these banners on their websites, than the visitors won’t click on these banners. So they’re not going to know anything about the reliability of that hosting company. Anyway, here are the banners:

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written by Jeremy \\ tags: ad, advertisement, banner, hosting ad, webhosting ad

In my humble opinion tech support guys are really tough, but they are humans just like you and me. They have a really stressful job, many people shout at them, and ah well sometimes they cry. Read this guide about: how to make tech support guys cry.

1. When you chat with them via live chat, act like you don’t understand what they say. If you talk to these guys via phone, act like you are from another country.
2. Call them every 5 minutes or send them an email every 5 minutes.
3. Swear! Swear a lot, trust me they love it.
4. Don’t ever let them think that you’ve understood something. Ask questions about the same thing, after they finished their explanation.
5. Talk loudly when you call them.
6. Talk really slooooooooooooooooooooooooooooooooooooooowly when you call them.
7. Whisper in the phone, and than suddenly change volume and shout.
8. Act like you have Tourette-syndrome. Although I understand that it’s a disease, and I feel sad for the people who have Tourette-syndrome. Basically at the beginning of the phone conversation with the tech support guy, be calm, talk like a normal person. Every 2 minutes interrupt him while he speaks, shout something REALLY nasty…and after that talk like an average person again. When they ask you what is the matter with you, tell them politely that you have Tourette-syndrome and it’s really not funny so if they hang up the phone you’re going to send a letter to the management that the tech support didn’t help you because you’ve got Tourrette.
9. Talk about personal stuff like: how many time you go to the toilet per day etc.

10. After they explained something to you ask them to explain it again, and again and again and again.

+1. Watch this video below to learn some more tricks.

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written by Jeremy \\ tags: 10 ways to make guy cry, customer support, guy cry, support, tech support